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For all U.S. orders, we offer free standard shipping on orders over $125.
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Outerknown offers free express shipping on all international orders over $135 USD (converted into local currency of the country the order is shipped to). Shipping rates for orders below $135 USD will vary based on destination and service level.
All import costs and taxes are included in the purchase price for orders from Australia, Canada, European Union, Hong Kong, Monaco, New Zealand, Norway, Singapore, Switzerland, and the United Kingdom.
We offer all other international customers the ability to pay for all import costs related to your order at checkout so that there are no surprises when your package arrives at your door.
Estimated Shipping Delay
We gladly accept returns or exchanges within 30 days of delivery as long as they are in original condition (unworn, unwashed and with tags). Final Sale items cannot be returned.
Orders placed after November 15th, 2024 will have an extended shipping window through February 1st, 2025.
To start your return/exchange process, please click the link below:
All US full price returns and exchanges are free. Sale items can be returned with a return shipping fee of $5.95 and styles marked as final sale cannot be returned. Once your return or exchange is received and processed at our warehouse, a credit will be made in the original form of payment within 7 days. Unfortunately, we cannot refund the original shipping charges. You will receive a confirmation e-mail once the return has been processed.
To start your return process, please click the link below:
International customers will be charged a flat return shipping fee of $10 USD.
Once your return or exchange is received and processed at our warehouse, a credit will be made in the original form of payment within 7 days. Unfortunately, we cannot refund the original shipping charges. You will receive a confirmation e-mail once the return has been processed.
Please email customercare@outerknown.com with any questions.
If you’re looking to replace your S.E.A. JEANS because of a manufacturing or material issue, please follow the steps below. Find warranty details here. International customers, please email customercare@outerknown.com.
*If you have any questions or issues, please email customercare@outerknown.com.
So happy with this purchase. The material is soft and floaty and the shape is elegant and pretty.
I was a little nervous of how this would look on, but I love it. It is very comfortable and lined thick enough at the top so you can be comfortable. I am 5'6" 155 lb, usually an 8 in clothes and the medium is perfect.
I love this dress. Very simple which is the only way I can wear a dress. Extremely comfortable!
This dress has a flattering fit and it's feather light. The material flows beautifully. It's breezy. Elegant enough to wear to a special event, but equally perfect to wear around the house. It has become one of the staples of my wardrobe in a quick span of time. Buy this dress!
Terrific dress, quality of material is great, super low key to keep clean. Definitely will be getting a lot of wear out of this dress!
